SPECIAL NOTICE

Due to the Covid-19 pandemic, our hours may change and be irregular. We will try to give as much notice for changes as possible, but some circumstances may be unforeseen.

Please call as much ahead of time for medication refills as you can to insure stock and timely refills, as well as with any questions about our current hours. Voice mail messages left when we are not open will be returned as soon as possible.

After March 25th, we will be open 8AM to 6PM Monday, Tuesday, Thursday and Friday.
We will be closed on Wednesdays.

We will update here with any further modification or altered hours.

Rainbow Veterinary Clinic welcomes you!

At Rainbow Veterinary Clinic we provide the highest quality medical and surgical care

to our patients and offer the best possible service to our clients.

 Dr. Linda Mitchell  

Dr. Jessica Alcorn 

Dear Clients,

As everyone has heard, the coronavirus (SARS-Cov2 virus also known as Covid-19 disease) has become a concern that we at Rainbow Veterinary Clinic do not take lightly. We want to continue to take care of your pets while minimizing the chance of any disease transmission at our office. We have reviewed our infectious disease protocols and are now enacting these multiple times per day.

First, please follow the advice of your physician. Stay home if your doctor has recommended that. If you are experiencing any symptoms of concern: fever, cough, shortness of breath, etc., please contact your primary care physician immediately! If you have a scheduled appointment at our office and you are experiencing any of these symptoms please know that your health is our number one concern and that we are happy to reschedule your appointment for a time when you are feeling better.

Second, there is not likely a risk to pets from Covid-19. Virus particles were isolated from a dog in Hong Kong but there is no evidence the dog was ill nor transmitted it to any other humans or animals. The most cautious approach for your pet is to keep them home. If you become ill, have someone else in the household care for your pet if possible. Follow www.WormsandGermsblog.com from Ontario Veterinary College for updates. This is an infectious disease blog and information there will be more accurate than general news articles.

Per Governor DeWine’s request for everyone to practice “social isolation” and for veterinarians to conserve Personal Protective Equipment, we are not currently scheduling routine wellness exams or elective surgeries. We will continue to see patients for any health issues that you are concerned about and we will continue doing non-elective surgeries. We will also be trying to do as much over the phone and via email that we can.

We do have an online pharmacy, Covetrus, for medications and food, which can be delivered to your door step within 1 – 3 days. There is a Covetrus link on our website www.Rainbowvet.com. If you have any problems using our online store, just call or email us and we’ll help you out.

We will return to normal operation as soon as possible. For now, it is important that we minimize transmission to reduce the chance of infecting our area healthcare workers and the most vulnerable citizens. Please call or email Reception@rainbowvet.com if you have any questions or concerns.

Stay safe and wash your hands!

Further information can also be found at https://veterinarypartner.vin.com/default.aspx?pid=19239&id=9548687

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